Privacy policy

📑 Data Policy – Urban Chic

The protection of your personal data is very important to us. This Data Policy explains how we collect, use, and protect the information provided by users of our booking website.


1. Data collected

  • Identification data: name, surname, email address, phone number.
  • Booking details: stay dates, number of guests, preferences.
  • Payment details: securely managed through third-party providers (e.g. PayPal, Stripe, credit card).


2. Purpose of processing

  • To manage bookings and provide our services.
  • To communicate with you regarding your stay.
  • To comply with legal and fiscal obligations.
  • To improve our services and user experience.


3. Data retention

  • Personal data is stored only for as long as necessary to fulfill the purposes above.
  • Fiscal and accounting data is kept as required by law.


4. Data sharing

  • We do not sell or share your data with unauthorized third parties.
  • Data may be shared with service providers (payments, hosting, consultants) only when strictly necessary.


5. Security

We adopt technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.


6. User rights

Under GDPR, you have the right to:

  • Access your data.
  • Request rectification or deletion.
  • Restrict or object to processing.
  • Request data portability.

To exercise your rights, please contact us at: torinostanze@gmail.com.


7. Updates

This policy may be updated in the future. Please check it periodically to stay informed.